Lesson 5 of 5 · 4 min (video + reading)
When it isn't working: step away, get help, report
Know when to stop, how to get help fast, and what to do afterward.
De-escalation Basics / Lesson 5 of 5
Lesson 5 of 5 · 4 min (video + reading)
Know when to stop, how to get help fast, and what to do afterward.