De-escalation Basics / Quiz
Quiz
15 questions, drawn at random from a larger set. Score 80% or better to download
a certificate of completion. If you don't pass, you'll see which lessons to review, and you can retake it.
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Learn your workplace's plan Ask your manager who you call for help, when to call 911 and how incidents are reported where you work. Managers: these pages explain what a prevention program includes.
Keep the CISA guides handy Free one-page guides and short videos from the federal government that match what you just learned.
Earn a free FEMA certificate FEMA's free online courses go further on workplace safety. Each ends with an exam and a FEMA certificate.
Thinking about a security job? Our free Security Officer Basics course covers what the job is, how licensing works in your state, and how to get hired.
Go further on workplace safety Our Workplace Violence Awareness course covers warning signs, reporting, robberies and what federal guidance says to do in an active threat.
Managers: get a free security quote Hire Police offers free security quotes for stores, hotels and properties in DC, Maryland and Virginia.
You can come back to these any time on the Resources page.
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