Resources
Official and published sources behind every course: licensing, training, jobs and more. Each link says where it goes and what it's useful for. Tap a course to see its links.
Security Officer Basics
17 links
- Occupational Outlook Handbook: Security Guards
Official pay, job outlook and what the work involves, nationwide and by state. Use it to compare security work with other careers.
- CareerOneStop: Security Guards occupation profile
Pay in your state and city, typical duties and skills, and links to local jobs and training.
- CareerOneStop Job Finder
A free job search from the Department of Labor. Search "security officer" with your city or ZIP code.
- License Finder (U.S. Department of Labor, CareerOneStop)
Search "security guard" and pick your state to find the licensing agency and its requirements. Covers every state, DC and the territories.
- DC DLCP Security Program
Where DC security officer and special police officer licenses are issued: required documents, fees, fingerprints and the exam. Check here before you apply in DC.
- DC Regulation on Special Police (one-page summary)
A DC government summary of training hours for special police and security officers, current and proposed.
- Maryland State Police: Security Guard Certification
Maryland's requirements, the 12-hour training rule, fingerprints and how your employer submits the application. Check here before you apply in Maryland.
- Virginia DCJS: Unarmed Security Officer
Answers on Virginia registration: the 18-hour entry-level course, working while you finish training, and renewal. Check here before you apply in Virginia.
- Virginia regulation 6VAC20-174-330 (training hours)
The official rule listing the minimum training hours for each Virginia security registration.
- Virginia DCJS online licensing (LOTUS)
Virginia's online system for applying for and renewing security registrations.
- CISA: Employee Vigilance Through the Power of Hello
How a friendly greeting helps you notice concerning behavior early and respond safely. A quick read with a printable guide.
- CISA De-escalation Series
Free federal fact sheets on recognizing, assessing and calming tense situations, and when to report.
- FEMA IS-906: Workplace Security Awareness
A free online federal course on workplace security. FEMA issues its own certificate when you pass the final exam.
- FEMA IS-907.A: Active Shooter: What You Can Do
A free online federal course on warning signs and responding to an active shooter, with a FEMA certificate.
- American Red Cross: Take a Class
Find accredited CPR, AED and first aid classes near you (in person or blended). Useful on almost any security post.
- American Heart Association: CPR and First Aid course finder
Find AHA CPR and first aid courses (Heartsaver, BLS) and training centers near you.
- Apply to Hire Police
Hire Police's application page for security officer jobs in DC and Maryland.
De-escalation Basics
9 links
- CISA De-escalation Series
Four free fact sheets from the federal government: Recognize, Assess, De-escalate and Report. The model this course follows. Good to print and keep at a front desk or break room.
- CISA de-escalation videos and action guide
Short free videos and a one-page action guide, also in Spanish, Chinese, French and Korean. Useful for team meetings or sharing with coworkers.
- CISA: Employee Vigilance Through the Power of Hello
How a simple, friendly greeting helps you notice and respond to concerning behavior early. A quick read with a printable guide.
- Verbal De-escalation of the Agitated Patient (Richmond et al., 2012)
The emergency psychiatry consensus paper behind the two-arm's-length, one-voice and agree-with-something guidance. Written for clinicians, free to read.
- OSHA: Workplace Violence
Federal overview of workplace violence: who is at risk, risk factors and how employers set up prevention programs. Useful for managers and safety leads.
- OSHA: Workplace Violence Prevention for Late-Night Retail (OSHA 3153)
Recommendations for convenience stores, gas stations and other late-night retail: layout, staffing, cash handling and training. Useful for store managers.
- Cal/OSHA: Workplace Violence Prevention (California)
California's rules requiring most employers to keep a written workplace violence prevention plan and train staff every year (Labor Code 6401.9). Useful if you work in California.
- FEMA IS-907.A: Active Shooter: What You Can Do
A free online federal course on recognizing warning signs and responding to an active shooter. FEMA issues its own certificate when you pass the final exam.
- FEMA IS-906: Workplace Security Awareness
A free online federal course on how employees help keep a workplace secure. FEMA issues its own certificate when you pass the final exam.
Workplace Violence Awareness
17 links
- OSHA: Workplace Violence
The federal definition, the latest fatality numbers, who is at higher risk and what employers should do. A good first stop for managers.
- OSHA: Workplace violence risk factors
The job conditions that raise the risk of violence, such as handling cash, working alone or working late.
- OSHA: Workplace violence prevention programs
OSHA's guides for building a prevention program, including industry guides for healthcare, taxi drivers and restaurants. Useful for managers and owners.
- OSHA: Workplace Violence Prevention for Late-Night Retail (OSHA 3153)
Practical measures for stores open late: lighting, sightlines, cash handling, door policies, robbery response and post-incident steps. Useful well beyond retail.
- CISA: Preventing Workplace Violence (infographic)
A two-page federal guide to the four types of workplace violence and CISA's CARE approach for leaders, HR and staff. Good to print for a break room.
- CISA: Pathway to Violence fact sheet and video
The warning signs that often come before targeted violence, and how to report a concern. One page.
- CISA: The Power of Hello
How a simple greeting helps you notice and respond to concerning behavior early, with printable guides.
- CISA: Personal Security Considerations Action Guide
Practical personal safety habits at work, in public and online, including what to do with a threatening phone call. Available in several languages.
- DHS: If You See Something, Say Something
How and when to report suspicious activity to local authorities.
- CISA: Active Shooter Preparedness
CISA's main page for active threat guidance, free webinars and resources for businesses.
- CISA: Active Shooter Pocket Card
Run, Hide, Fight and what to do when law enforcement arrives, on one small printable card.
- CISA: Options for Consideration (video)
The video in lesson 5, also available in American Sign Language and other languages.
- CISA: Active Shooter Emergency Action Plan product suite
A guide, template and video to help an organization write its own emergency action plan. For managers.
- CISA: Active Shooter Recovery Guide
What organizations should plan for after a violent incident: people, operations and communication.
- FEMA IS-907.A: Active Shooter: What You Can Do
A free online federal course on active shooter response. FEMA issues its own certificate when you pass the final exam.
- FEMA IS-906: Workplace Security Awareness
A free online federal course on how employees help keep a workplace secure, with a FEMA certificate.
- Cal/OSHA: Workplace Violence Prevention (California)
California's rules (Labor Code 6401.9) for written prevention plans, violent incident logs, training and records. Useful if you work in California.
Retail Theft Response
7 links
- NRF: The Impact of Theft and Violence (2025 press release)
The latest industry survey on shoplifting, violence during thefts and reporting to police, from October 2025.
- NRF: The Impact of Retail Theft and Violence 2024
The 2024 report comparing shoplifting in 2023 with 2019, from 164 mid-size and large retail brands.
- OSHA: Workplace Violence Prevention for Late-Night Retail (OSHA 3153)
Store layout, lighting, cash handling and robbery response for retail. Useful for managers setting up a store's routines.
- CISA: The Power of Hello
Why a simple greeting helps you notice people and lets them know they've been seen. Printable guides.
- CISA De-escalation Series
Four one-page federal guides on recognizing, assessing, de-escalating and reporting tense situations.
- DHS: If You See Something, Say Something
How to report suspicious activity, and the reminder to judge behavior, never appearance.
- FEMA IS-906: Workplace Security Awareness
A free online federal course on how employees help keep a workplace secure, with a FEMA certificate.
Situational Awareness
8 links
- CISA: Personal Security Considerations Action Guide
The federal guide most of this course follows: habits at home, at work, on foot, in the car, in rideshares and online. Available in several languages.
- DHS: What is suspicious activity?
The kinds of behavior worth reporting, and the reminder that appearance is never suspicious.
- DHS: How to report suspicious activity
What details to give, when to call 911, and a map of state and local tip lines.
- CISA: The Power of Hello
How a simple greeting helps you notice and respond to concerning behavior early.
- CISA De-escalation Series
Four one-page federal guides on recognizing, assessing, de-escalating and reporting tense situations.
- NHTSA: Pedestrian Safety
Federal tips for walking safely near traffic, recommended in CISA's guide.
- CISA: Active Shooter Preparedness
Run, Hide, Fight and other active threat guidance, with free videos and printable cards.
- FEMA IS-906: Workplace Security Awareness
A free online federal course on how employees help keep a workplace secure, with a FEMA certificate.
Bleeding Control Basics
6 links
- American College of Surgeons: STOP THE BLEED®
The official national bleeding control program: why it matters and the three actions anyone can take.
- Find an in-person STOP THE BLEED® class
Search for a hands-on class near you, taught by approved instructors. Usually short and often free.
- DHS: Stop the Bleed
The federal awareness campaign, with links to classes and community programs.
- DHS: Applying a Tourniquet (poster)
A one-page, step-by-step poster on applying a tourniquet. Good to print and keep with a trauma kit.
- American Red Cross: First Aid for Severe Bleeding (online)
A Red Cross online course on tourniquets and wound packing, from a national first aid provider.
- American Red Cross: Take a Class
Find in-person and blended first aid, CPR and AED classes near you.
Next steps after each course
Each course also has a step-by-step "what to do next" page: